10 Lessons I Learned from 20+ Years in Quality, Leadership & Project Management
After more than two decades of working in quality assurance, operational leadership, and project management across manufacturing and service sectors, I’ve learned that success doesn’t come from titles or tools — it comes from how we lead, adapt, and deliver. Whether I was managing a Quality department, implementing process improvements, or leading a remote project […]
From Chaos to Clarity: How SOPs can Transform your Online Business
Would you like to be able to have your business run without you even being present? SOPs can make that possible. Standard operating procedures, also known as SOPS, are an important part of every business. These documents allow you to delegate effectively to your team and allow you to spend time working on the next […]
5 Steps to Creating Standard Operating Procedures (SOP)
SOPs are not created overnight. They take time and multiple revisions to get them correct. They are living, breathing documents that change as your business changes. This blog outlines my recommended 5 steps for creating and managing SOPs for your organization. Step 1 – Develop a list of processes that need SOPs The best […]